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Frequently Asked Questions

Virtual care for everyday health needs.

Frequently Asked Questions

Axis Duo MD virtual visits are $75.

We are a cash-pay telemedicine practice and do not bill or submit claims to insurance.

No. Axis Duo MD is a self-pay practice.

Payment is made directly at the time of booking.

Axis Duo MD is available to patients who are physically located in a state where the treating physician is licensed at the time of the visit.

Dr. Eva Beaulieu currently sees patients in:
Georgia
Alabama
Texas
Florida
Washington

Dr. Felix Bonsu currently sees patients in:
Georgia
Alabama
Virginia

Additional states may be added as licenses are approved.

Yes, when medication is medically appropriate based on your physician’s evaluation.

A visit does not guarantee that a prescription will be issued.

No. Axis Duo MD does not prescribe controlled substances.

Possibly.

Routine medication refills may be provided after physician evaluation when medically appropriate.

Certain medications may require laboratory testing, medical records, an in-person examination, or ongoing care with another clinician.

Yes. Laboratory testing may be ordered when medically appropriate.

Laboratory fees are separate from your Axis Duo MD visit fee.

Axis Duo MD evaluates many common health concerns that can safely and appropriately be managed through telemedicine.

Services include:

Sick Visits
Follow-Up Visits
Medication Refill Visits
General Health Visits
Chronic Condition Follow-Up
Lab Review & Follow-Up

Some conditions require an in-person examination, laboratory testing, imaging, urgent care, or emergency evaluation. Your physician will let you know when in-person care is the safer or more appropriate option.

No.

Axis Duo MD does not provide emergency medical care.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Missed appointments are non-refundable.

Please contact us as soon as possible if you need assistance with rescheduling.

Eligible appointments may be rescheduled within 30 days according to our rescheduling policy.

You may join your visit using a smartphone, tablet, or computer with a reliable internet connection, camera, and microphone.

Select Patient Portal at the top or bottom of the Axis Duo MD website.

You will be directed to the secure patient portal where you can access your account, appointments, forms, and available messages.