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Cancellation & No-Show Policy

Virtual care for everyday health needs.

We understand that plans can change. If you are unable to attend your scheduled appointment, please cancel or reschedule as soon as possible.

Appointments canceled at least 24 hours before the scheduled appointment time may be rescheduled without an additional visit fee.

Appointments canceled less than 24 hours before the scheduled appointment time and missed appointments are non-refundable.

Eligible appointments may be rescheduled within 30 days of the original appointment date.

Patients who arrive late may receive a shortened visit or may need to reschedule depending on physician availability.

If Axis Duo MD is unable to complete your scheduled visit because of a scheduling, technical, or provider-related issue on our end, we will work with you to reschedule the appointment or provide another appropriate resolution.

Choose your service

  • Sick Visits
  • General Health Visits
  • Follow-Up Visits
  • Medication Refill Visits
  • Lab Review & Follow-Up
  • Chronic Condition Follow-Up


View All Services.

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Book and complete your information

  • Choose your physician/service.
  • Select a date and time. ⁠
  • Pay the $75 visit fee.
  • Complete required medical and consent information securely through the patient portal.
  • Receive your visit instructions.


Book a Visit

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Meet with your physician virtually

  • Join using your phone, tablet, or computer
  • Your physician reviews your symptoms, medical history and concerns.⁠
  • You receive a personalized treatment plan.
  • Prescriptions, labs or follow-up may be ordered when medically appropriate.


See FAQ

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Choose Your Doctor

Dr. Felix Bonsu

Dr. Felix Bonsu, MD

Emergency Medicine Physician

Book Dr. Bonsu

Dr. Eva Beaulieu

Dr. Eva Beaulieu, MD

Internal Medicine Hospitalist

Book Dr. Beaulieu

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